We provide a full range of IT services, covering the specific requirements and needs of our customers. It is important for us to offer a full end-to-end IT solutions, which enable our customers to meet the challenges and opportunities, created by the dynamic business environment. Bul SI has a team of proven professionals who ensure highest quality in all elements of the life cycle of providing IT services – from assessment of IT and business needs of our customers to the necessary support and training.
Bul SI OOD has extensive experience in the development of online public services (e-Government). The development includes analysis of the administrative processes, analysis of the required application forms and supporting documents, automating the processing of applications and delivery of the result in electronic format .

TECHNOLOGY SERVICES

  • Architectural and high-level technical design of IT systems
  • Design and development of integrated software solutions for government administrations based on JEE, SOA, BPM
  • Design of interfaces and integration standards between different IT systems
  • Organizing implementation and maintenance of IT systems
  • Analysis and design of user interfaces
  • Implementation and maintenance of IT systems
  • Technical implementation
  • Conversion, migration, and landscape optimization
  • Solution integration
  • Solution optimization and upgrade
  • Customer training and support

CONSULTING SERVICES

  • Business and IT strategic consulting
  • IT Strategy research, elaboration and development
  • Feasibility studies, gap analysis, system conception
  • Enterprise Architecture, Enterprise Data Modelling, Enterprise Application Integration
  • Architectural and high-level technical design of IT systems;
  • Business process design
  • Solution and architecture design
  • Selection of most appropriate IT products and overall solution design
  • Business analysis and requirements specification, based on BABOK
  • Consulting for selection of most appropriate information technologies as well as optimum integration of technologies, processes and people
  • Business requirements analysis and specification for IT system
  • User requirements analysis and specification
  • Development of biding requirements and work order specifications
  • Tender development, finalization, dossier preparation
  • Auditing of IT Security, IT projects, IT contract execution, software systems, IT due diligence
  • Project Management consulting, project cycle management, PM methodologies such as PMI
  • Quality and risk management

SUPPORT SERVICES

BUL SI has implemented IT Service Management System supporting the provision of services for external and internal clients, including: Delivery, implementation, warranty and post warranty maintenance and support of software products and solutions, web applications and information systems;

Working time on support services. Support services are performed in workdays from 09.00 to 18.00